Your Questions, Answered.
Everything you need to know about our research compounds, documentation, ordering and shipping. Can’t find an answer? Our team is happy to help.
Products & Quality
What form do your products come in?
Every compound is supplied as a lyophilized (freeze-dried) powder in a sealed vial labeled with the compound name, strength and a research-use notice.
Where can I find a Certificate of Analysis?
Batch reports are published in our COA archive and linked on each product page. If a report is not shown for your batch, contact us.
What does a COA report?
Our certificates report purity by HPLC, identity by mass spectrometry and the other tests described on our Quality Control page, along with the batch number and test date.
Are your products for human use?
No. All products are sold for research, laboratory, or analytical purposes only and are not intended for human or veterinary use. La Aminos is a research chemical supplier, not a pharmacy.
How should products be stored?
Lyophilized peptides are generally stored frozen (around −20°C), protected from light and moisture. Storage details for each compound are listed in our Research Library.
Ordering & Payment
How do I place an order?
Add products to your cart, open the cart and select Checkout. By ordering you confirm that products are for research use only and agree to our Terms of Service.
What pack sizes are available?
Each compound is available as a single vial or as a 5-pack display.
Do you offer bulk pricing?
Yes. Use our bulk order builder (10+ units) to send your selection to our team for a quote.
What payment methods do you accept?
All prices are in US dollars. Available payment methods are shown at checkout.
Shipping & Delivery
When will my order ship?
Orders are processed once payment is confirmed. You will receive a tracking number by email when your order ships.
How much does shipping cost?
Shipping options and rates are calculated at checkout based on your address.
Do you ship internationally?
Available shipping destinations are shown at checkout based on your address. If yours isn’t listed, contact us before ordering.
How do I track my order?
Use the tracking link in your shipping email, or look up your order on our Track Order page.
Returns & Issues
What if my order arrives damaged?
Contact us with your order number and photos of the packaging and products. See Shipping & Returns for the full process.
What if my package is lost?
If tracking shows no movement or a package is confirmed lost, contact us and we will work with the carrier to resolve it.
Can I return an opened product?
For safety and integrity reasons we cannot accept returns of opened or used products.
Still have questions?
Send us a message and we’ll get back to you.